Privacy Policy

Effective Date: 18-08-2025
Company: ONE APEX HOLDINGS LIMITED
Registered Office: RAK ICC, Ras Al Khaimah, United Arab Emirates
Website: oneapexuae.com

Introduction

At ONE APEX HOLDINGS LIMITED ("we", "our", "us"), we are committed to safeguarding the privacy and security of our users' personal data. This Privacy Policy describes how we collect, use, store, and share your personal information when you visit our website oneapexuae.com (the "Site") or engage with our services.

By using the Site or interacting with our services, you acknowledge and consent to the data practices described in this Privacy Policy. If you disagree with any terms of this policy, please do not use our services or visit the Site.

We are committed to ensuring that all data is handled in compliance with applicable data protection laws, including the UAE Data Protection Law, General Data Protection Regulation (GDPR), and other relevant legislation.

Information We Collect

We collect personal information and non-personal information when you interact with the Site, subscribe to our services, or engage with us. This information includes the following:

Personal Identifiable Information (PII)
  • Name: First name, last name, and any associated titles.
  • Contact Information: Email ID, Contact Number, mailing address, and any other contact details provided.
  • Financial Information: Credit card details, bank account information, transaction records, investment details, or any other financial data necessary for transactions or services.
  • Business Information: Job title, company name, professional background, and industry affiliation.
  • Demographic Information: Gender, age, and other demographic details collected for business analysis or personalisation.
  • Location Data: Geolocation data, including IP address, which is collected based on your device settings.
Non-Personal Identifiable Information (Non-PII)
  • Technical Information: Details of your device, including IP address, browser type, operating system, and browsing activity. This data helps us understand how users interact with our Site.
  • Cookies: We use cookies to enhance your user experience. These small files help us remember your preferences and provide tailored content. Cookies can be managed and disabled through your browser settings.
  • Usage Data: Information about how you navigate through the Site, which pages you visit, how long you stay on each page, and other browsing patterns.

Third-Party Websites

Our Site may contain links to third-party websites for your convenience or additional information. These third-party websites have their own privacy policies, which may differ from ours. ONE APEX HOLDINGS LIMITED does not control the privacy practices of these third-party websites. Therefore, we strongly recommend that you review the privacy policies of any third-party websites you visit via links on our Site to understand how they collect, use, and protect your information.

We are not responsible for the content, privacy practices, or security policies of third-party websites, and any interactions you have with these websites are subject to their respective terms and conditions.

How We Use Your Information

We collect and use your personal information for various purposes, including:

Providing Our Services
  • To provide the services you have requested, such as asset management, investment solutions, consulting, or customer support.
  • To process financial transactions, including investments, payments, and invoicing.
Improving User Experience
  • To personalise your experience by tailoring content, offers, and services to suit your preferences and needs.
  • To enhance the functionality and performance of the Site through the analysis of user behaviour and trends.
Communication
  • To send you updates regarding your account or transactions, including confirmations, reminders, or notifications about changes to our services.
  • To respond to your queries, feedback, and requests for customer support.
Marketing and Promotional Purposes
  • To send you marketing communications, promotional offers, and newsletters about products or services that we believe may interest you. You have the right to opt-out of receiving marketing communications at any time.
Legal Compliance
  • To comply with legal obligations, such as anti-money laundering (AML) and know-your-customer (KYC) requirements, where necessary. This includes verifying your identity, assessing financial risk, and reporting financial transactions.

Sharing and Disclosure of Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may disclose your personal data to third parties in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business and delivering services to you. These service providers include payment processors, cloud hosting providers, marketing agencies, and customer support teams. These third parties are required to maintain the confidentiality of your personal data and are only authorised to use it for specific purposes related to our services.

Legal and Regulatory Compliance

We may disclose your personal information if required by law or in response to a legitimate request from law enforcement authorities, government agencies, or regulatory bodies. This includes situations where disclosure is necessary to comply with a subpoena, legal process, or government inquiry.

Business Transactions

If ONE APEX HOLDINGS LIMITED is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. In such cases, we will inform you through email or a notice on our Site.

Protection of Our Rights

We may disclose personal information to protect our legal rights, defend against legal claims, and ensure the safety of our business, clients, or employees.

Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. This includes:

  • Legal Compliance: We may need to retain certain data for legal, regulatory, or contractual reasons.
  • Business Purposes: We may keep data for business analysis, financial transactions, or improving our services.

Once your personal data is no longer needed, we will take reasonable steps to securely delete or anonymise it.

Data Security

We implement appropriate technical, organisational, and administrative measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security audits.

However, please note that while we make every effort to safeguard your personal information, no method of data transmission over the internet or storage is 100% secure. Therefore, we cannot guarantee absolute security.

By using our Site, you acknowledge that data transmission over the internet involves inherent risks and agree to assume responsibility for the security of the information you transmit.

Your Rights

Depending on the applicable data protection laws (such as GDPR or UAE Data Protection Law), you may have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Correct: You can request that we correct any inaccurate or incomplete data we hold about you.
  • Right to Erasure: You can request that we delete your personal data, subject to legal obligations.
  • Right to Restrict Processing: You can ask us to restrict the processing of your personal data in certain circumstances.
  • Right to Object: You have the right to object to processing of your personal data for direct marketing or other legitimate purposes.
  • Right to Data Portability: You may request that we transfer your data to another provider in a structured, machine-readable format.
  • Right to Withdraw Consent: If you have provided consent for processing, you may withdraw it at any time by contacting us.

To exercise your rights, please contact us at info@oneapexholdings.com. We will respond to your request in accordance with the applicable data protection laws.

Cookies

We use cookies to enhance your experience on our Site. Cookies are small files stored on your device that allow us to recognise you and track your usage patterns. You can control and manage cookies through your browser settings. However, if you disable certain cookies, some features of the Site may not work as intended.

For more information on our use of cookies, please refer to our Cookie Policy.

International Data Transfers

As ONE APEX HOLDINGS LIMITED operates globally, your personal data may be transferred to and stored in locations outside of your jurisdiction, including countries that may not offer the same level of data protection.

By using our services, you consent to the transfer, processing, and storage of your data in these locations. We ensure that appropriate safeguards are in place for any cross-border data transfers, in compliance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated "Effective Date" noted at the top of the policy. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your data.

By continuing to use the Site after changes to this Privacy Policy are posted, you acknowledge and agree to the updated policy.

Conclusion

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

ONE APEX HOLDINGS LIMITED